Hallgatói Szolgáltató Központ

Customer Support Intern

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Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work.
 

The primary function is to provide commercial support. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool. 

 

The primary function is to provide commercial support. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.

Your Key Deliverables: 

  •  Handles inquiries via phone, chat and email from customers and/or internal parties
  • Order management: order entry, price checking, order clearing compliant with Eaton's policies Complaint handling Coordination of delivery and billing
  • Handles a variety of pre-sales or post-sales service functions
  • Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration
  • Resolves problems by applying established policies, procedures and tactics
  • Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships 

 

Elvárások

 Required skills: 

  • Strong communication (written and verbal) skills in German
  • Customer Service attitude 
  • Strong attention to details
  • Problem solving mindset 
  • Ability to work in a team
  •  MS Office skills 
  •  SAP/Oracle knowledge or any Case Mgmt Tool is an advantage 

Please make sure to upload your CV  in English during your application

Nyelvek
  • Német Felsőfokú tárgyalási szint
  • Angol Limitált tárgyalási szint

Amit kínálunk

What Eaton Offers:

  • Competitive compensation
  • Home Office 
  • Modern Office Environment 
  • Intern Referral Program

Munkavégzés helye

  • Budapest, Nagyenyed u. 8-14, 1123 Hungary 

Ütemezés

  • Munka kezdés: amint lehet
  • Munka vége: határozatlan
  • Munkaóra: heti 20 óra
Egyéb
  • 1 465 Ft nettó óránként
  • Gyakornoki állás - nem szükséges végzettség
  • Távmunka lehetőség - nincs