Customer Support Intern

The primary function is to provide commercial support. Responsible for interfacing with customers and internal parties via email, phone, chat and case management tool.

Your Key Deliverables: 

•  Handles inquiries via phone, chat and email from customers and/or internal parties
• Order management: order entry, price checking, order clearing compliant with Eaton's policies Complaint handling Coordination of delivery and billing
• Handles a variety of pre-sales or post-sales service functions
• Provide assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as and-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration
• Resolves problems by applying established policies, procedures and tactics
• Fosters an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships 

Elvárások

Amit kínálunk

What Eaton Offers:

• Competitive compensation
• Home Office 
• Modern Office Environment 
• Intern Referral Program

Az állásra jelentkezni: https://zyntern.com/job/11410-customer-support-intern